A Study on User Satisfaction with University Libraries from the Perspective of Environmental Psychology: A Case Study of Shenyang University of Technology

Abstract

As a core space for academic research, knowledge acquisition, and self-directed learning, the environmental design and service quality of university libraries directly affect user experience and learning efficiency. Environmental psychology focuses on the interaction between humans and their environment, providing important theoretical support for analyzing the impact of library spatial environments on users' psychological perceptions, behavioral choices, and satisfaction. Taking the library of Shenyang University of Technology as the research object, this study collects data through a questionnaire survey and systematically explores faculty and students' current usage and satisfaction from dimensions including usage frequency, spatial environment (noise control, spatial layout, open space, seating configuration), physical environment (lighting, ventilation, temperature), supporting facilities, and user needs. The findings indicate that while the library's basic environment and services are generally recognized by users, there remains significant room for improvement in furniture comfort, reading space expansion, and sunlight glare control. Based on environmental psychology theories such as density perception, privacy protection, and sensory adaptation, combined with survey results, targeted micro-renovation strategies are proposed in terms of acoustic and light environment regulation, temperature and humidity optimization, spatial reconfiguration, furniture upgrading, and supporting service improvement. These strategies aim to enhance spatial adaptability and user satisfaction, providing a reference for the refined construction and operation of university libraries.